Refund Policy

Effective Date: August 22, 2024

1. Introduction

This Refund Policy applies to PulseMail, accessible at https://pulsemail.app. We are committed to ensuring customer satisfaction and have outlined the conditions under which refunds may be granted. If you have any questions about this policy, please contact us at bruno@pulsemail.app.

2. Eligibility for Refunds

Refunds are available under the following condition:

• If the service does not work as intended.

3. Non-Refundable Conditions

Refunds will not be provided under the following circumstances:

• If you do not like the service or it does not meet your personal expectations.

4. Process for Requesting a Refund

To request a refund, please contact us using one of the following methods:

• Submit a request via our contact form on the website.
• Send an email to bruno@pulsemail.app with your refund request.

5. Refund Timeframe

Once your refund request is approved, we will process your refund within 3-5 business days. The refunded amount will be credited back to the original payment method.

6. Exceptions

If your account has been terminated due to a violation of our Terms of Service, you will not be eligible for a refund.

7. Contact Information

For any questions regarding this Refund Policy, please contact us at bruno@pulsemail.app.